Shipping policy

Thank you for shopping with Lanny Home Furniture Trading LLC! We are committed to delivering your order quickly and safely.

1. Domestic Shipping Policy (Within UAE)

We are pleased to offer FREE shipping on all orders delivered anywhere within the United Arab Emirates.

Shipping & Delivery Options

Shipping Method	Shipping Cost	Estimated Delivery Time (After Processing)
Standard Delivery (UAE)	FREE	3 to 5 Business Days

Order Processing Time

All orders are processed within 3 to 5 business days (excluding weekends and UAE Public Holidays).
Orders placed after 1:00 PM GST will be processed the following business day.
You will receive a shipment confirmation email with tracking details once your order has been dispatched.

2. International Shipping

We currently do not offer international shipping.

3. Shipment Confirmation & Order Tracking

You will receive a Shipment Confirmation email once your order has shipped, containing your Tracking Number (AWB).
The tracking number will be active within 24 hours of receipt.
You can track your order directly on the carrier's website: EMX

4. Damages, Lost Items, and Delays

Lanny Home Furniture Trading LLC is not liable for any products damaged or lost during shipping. If you received your order damaged, please contact the shipping carrier to file a claim.

Damages: If you receive a damaged item, please contact us immediately at 800 LANNY (52669) / Whatsapp Click here with photos of the damage and packaging. We will guide you through the claims process.
Delays: Delivery times are estimates. If your order is significantly delayed, please contact us so we can help resolve the issue with the carrier.

5. Returns Policy

Our Returns and Refund Policy provides detailed information about options and procedures for returning your order.

You can find our full policy here: Return and exchange request

6. Contact Information

For any questions about this Shipping Policy, please contact us:

800 LANNY (52669)
hello@lannyuae.com
For Whatsapp Click here